Investment Administrator

Aim and Purpose of the role:

To provide administrative support for all Investment Directors and Investment Managers.

Specific Duties:

Duties could include, but are not limited to the following:

• Processing new business/accounts and changes to existing business/accounts and maintaining accurate and up-to-date information.

• Working closely with various administration support departments to ensure accurate and timely records are kept for all clients. The priority being to have processes in place to ensure account set-up is accurate and meets client needs.

• Assisting with the preparation of 6 monthly/Annual portfolio clients reviews.

• Liaising with clients, providers, other third parties and other departments as required.

• Ensuring client fees are settled in a timely manner and monitoring department debtors' list.

• Maintaining and updating client database.

• Assisting with department mailshots.

• Accurate record-keeping and data entry.

• Any other administrative tasks within the department as and when required.

• Filing of own completed work (using Volume Document Management System).

• General departmental filing when required.

• Undertake any additional duties as and when requested by the Line Manager/Director.

Other Requirements:

• Articulate with good communication skills.

• Works well on own initiative.

• Ability to manage own, sometimes demanding, workload and excellent time management skills.

• Ability to remain calm and tactful when under pressure.

• High level of care and attention to detail even when working under pressure.

• Ability to work within a team.

• Flexible.

• Organized and passionate about providing quality support.

• Positive outlook and the ability to get on well with other people.

• A level (or equivalent) standard with GCSE pass in English & Maths.

• Computer literacy is essential. Proficient in Word, Excel (including writing formulas).

• Google Mail/Drive/Sheets/Word and Internet.

• Experience in Document Management Systems and document scanning an advantage.

• A Financial Services administration background is advantageous. Investments; desirable.